Privacy Policy
This eCommerce website is owned and operated by PETeCommerce.com,
LLC (DBA NichePet.com). PETeCommerce.com, LLC respects each individual's right
to personal privacy. We will collect and use information through our Web site
only in the ways disclosed in this statement. This statement applies solely to
information collected at GuineaPigSupply.com Web site. If you have any questions on your privacy contact Support@GuineaPigSupply.com.
Part I. Information Collection
PETeCommerce.com, LLC collects information through our Web site at several
points. We collect the following information about primary visitors: URL you
came from, IP address, domain type, browser type, country you are ordering
from, the pages you viewed and items you searched during your visit. This
information is used internally for marketing purposes and will not be
distributed outside the company.
We may also collect email addresses which our users divulge about
other people through our referral programs. We use this for marketing purposes
and will never sell or rent this information.
When ordering products our website our customer service team will
ask you for information which identifies you, allows us to contact you, and
allows us to process your order. Specifically, these items are the following:
- Name
- Shipping Address
- Phone Number
- Credit Card
Number and Expiration Date
- Billing Address
- E-mail Address
The personal information that you have given us and the
information about your order may be used for marketing purposes. This information
will be used to make our future marketing efforts more efficient and better for
our customers. It may also be used by us to bring you offers of interest.
Your phone number and e-mail address are used for contact purposes
only. This information does not leave the company. We use your e-mail address
to inform you of special offers and news about our company and websites. Email
is our preferred way to contact our customers.
When orders are processed, your credit card information is not
retained in the customer database. Because of this fact, we may ask for this
information again when processing returns or refunds. Information from orders placed
over the internet is retained on our secure server in an encrypted database.
We do employ cookies. A cookie is a small text file that our Web
server places on a user's computer hard drive to be a unique identifier.
Cookies enable PETeCommerce.com, LLC to track usage patterns and deliver
customized content to users. Our cookies have an expiration date. Our cookies
collect personally identifiable information for marketing purposes and to make
your visits as easy as possible.
Part II. Information Usage.
The information collected by PETeCommerce.com, LLC may be used for marketing
purposes. This information will be used to make our future marketing efforts
more efficient and better for our customers. It may also be used by us to bring
you offers of interest. Users who provide information will receive newsletters
in their email with things such as product promotions, sales, and company news.
Registered users will also receive additional announcements from
us about products, services, special deals, and a newsletter. Out of respect
for the privacy of our users we present the option to not receive these types
of communications.
We sometimes offer links to other Web sites. PETeCommerce.com, LLC
does not operate or control the information, products and/or services found on
any external sites. Users assume all responsibilities and risks of entering
external sites from our site. Please note: When you click on links to other Web
sites, we encourage you to read their privacy policies. Their standards may
differ from ours.
PETeCommerce.com, LLC holds the right to change our privacy policy
at anytime If our policy on information collection or uses changes, will advise
you by an email or you can check back here periodically to see if any changes
have occurred.
Part III. Access to Information
All of our customers have access to their information that we keep on record
using a back end customer database. You have access to that by logging into your
account from our website. We encourage our customers to keep their information
up to date. This makes everything easier for all of us! Just log-in to your
account at any time to change your information.
Part IV. Problem Resolution
If problems arise, customers may contact PETeCommerce.com, LLC by emailing Support@GuineaPigSupply.com. We are committed to
resolving disputes within a timely manner.
By visiting GuineaPigSupply.com,
you are accepting the practices described in this privacy policy.
